SHIPPING POLICY
Welcome to Shubhfashion.
This Shipping Policy explains how orders placed with Shubhfashion ("Shubhfashion", "we", "us", or "our") are processed, shipped, delivered, tracked, and handled in the event of delivery-related issues.
By placing an order with Shubhfashion, you acknowledge and agree to the terms of this Shipping Policy.
- ORDER PROCESSING TIME
Orders are generally processed within 1–3 business days after successful order placement and payment confirmation.
Processing includes order verification, payment confirmation, product preparation, packaging, and handing the shipment over to our courier or logistics partner.
Business days generally exclude Sundays, public holidays, government-declared holidays, and other non-working days applicable to our operations.
Orders placed on weekends or public holidays may begin processing on the next available business day.
Processing times may occasionally be longer during:
• Sales and promotional events
• Festivals and holiday periods
• Periods of unusually high order volumes
• Product availability issues
• Payment verification delays
• Technical or operational disruptions
• Circumstances outside our reasonable control
If there is a significant issue affecting the processing of your order, we may attempt to contact you using the contact information provided when the order was placed.
- SHIPPING AND DELIVERY TIME
After an order has been processed and dispatched, standard delivery typically takes approximately 5–7 business days.
The estimated delivery period begins after dispatch and should not be confused with the 1–3 business-day order processing period.
Therefore, the total time between placing an order and receiving it may include both:
• Order processing time: 1–3 business days; and
• Estimated shipping time after dispatch: 5–7 business days.
All delivery periods provided by Shubhfashion are estimates and not guaranteed delivery dates.
Actual delivery time may vary depending on the customer's location, courier availability, serviceability of the delivery PIN code, weather conditions, public holidays, local restrictions, transportation disruptions, operational circumstances, and other factors beyond our reasonable control.
- SHIPPING CHARGES
Applicable shipping charges are calculated and displayed at checkout before you complete your purchase.
Shipping charges may vary depending on factors including the delivery location, order value, shipment weight, courier availability, promotional offers, and other applicable factors.
From time to time, Shubhfashion may offer free shipping on qualifying orders.
Any free-shipping offer may be subject to minimum order values, eligible locations, promotional periods, products, or other conditions communicated at the time of the offer.
Unless otherwise expressly stated, a free-shipping promotion does not automatically apply to every order.
- SHIPPING ADDRESS
Customers are responsible for providing complete and accurate shipping information when placing an order.
This may include:
• Customer's full name
• Complete delivery address
• House, flat, building, street, or locality details
• City and state
• Correct PIN code
• Valid mobile number
• Any additional information reasonably required for delivery
Please review your shipping information carefully before submitting your order.
Shubhfashion will not be responsible for delivery failures or delays caused by incorrect, incomplete, outdated, or inaccurate shipping information supplied by the customer.
- ADDRESS CHANGES
If you notice an error in your shipping address after placing an order, contact us as soon as possible at:
We will make reasonable efforts to assist with an address correction if the order has not already been processed or dispatched.
However, once an order has been dispatched, we may not be able to change its delivery address. Any requested change may also be subject to the policies and operational capabilities of the applicable courier partner.
- ORDER TRACKING
Once your order has been shipped, tracking information will generally be provided to you by email or through another available communication method.
Tracking information may include a tracking number, courier details, or a link or mechanism through which you can monitor the shipment.
Please allow reasonable time after dispatch for tracking information to become active in the courier partner's tracking system.
Tracking updates are generally provided by the applicable courier or logistics provider and may not always update in real time.
- DELIVERY ATTEMPTS
Our courier or logistics partner may make one or more attempts to deliver your order to the shipping address provided during checkout.
You should ensure that you or an authorized person is available to receive the shipment where required.
Courier partners may contact you using the telephone number provided with your order to obtain delivery instructions, confirm the address, or facilitate delivery.
Failure to respond to delivery attempts or courier communications may result in delayed delivery or the shipment being returned to us.
- DELAYED SHIPMENTS
Although standard delivery typically takes approximately 5–7 business days after dispatch, delays may occasionally occur.
Delivery delays may arise due to circumstances including:
• High shipment volumes
• Weather conditions
• Transportation disruptions
• Courier operational delays
• Incorrect or incomplete addresses
• Remote or restricted delivery locations
• Public holidays or festivals
• Government restrictions
• Natural disasters
• Strikes or civil disruptions
• Events beyond our reasonable control
A delayed shipment does not necessarily mean that the shipment has been lost.
If your tracking information has not been updated for an unusual period or your order has not arrived within a reasonable period after the expected delivery date, contact us at shubhfashion08@gmail.com.
Please provide your order number and relevant order details so that we can review the matter.
- LOST SHIPMENTS
If you believe that your shipment has been lost during transit, please contact us at:
We may coordinate with the applicable courier or logistics partner to investigate the shipment.
A shipment will generally be considered lost only after the applicable courier or logistics provider confirms the loss or after an appropriate investigation has been completed.
If a shipment is confirmed as lost, the resolution will be handled in accordance with our applicable policies and legal obligations.
- DAMAGED SHIPMENTS
If your order arrives with visible shipping damage, please contact us as soon as reasonably possible at:
To assist us in reviewing the issue, we may request information such as:
• Your order number
• Photographs or videos of the damaged package
• Photographs or videos of the affected product
• Shipping label details
• Description of the damage
• Other information reasonably required to investigate the issue
Please retain the original packaging, shipping label, and affected product until your request has been reviewed.
Any return, replacement, refund, or other remedy will be subject to our applicable Return/Refund Policy and rights available to you under applicable law.
- INCORRECT OR MISSING ITEMS
If you receive an incorrect product or an item is missing from your shipment, please contact us promptly at shubhfashion08@gmail.com.
Include your order number and photographs or other relevant information where appropriate.
We will review the issue and determine the appropriate resolution in accordance with our policies and applicable law.
- UNDELIVERABLE AND RETURN-TO-ORIGIN ORDERS
An order may be returned to Shubhfashion by the courier as Return to Origin (RTO) if delivery cannot be completed.
This may occur because of:
• An incorrect or incomplete address
• An incorrect PIN code
• An unavailable recipient
• Repeated unsuccessful delivery attempts
• Customer refusal of delivery
• An unreachable telephone number
• Courier serviceability restrictions
• Other delivery-related circumstances
If an order is returned to us, any reshipment, cancellation, refund, or applicable shipping charge will be handled according to our applicable policies and the circumstances of the order.
- ORDER CANCELLATION AFTER DISPATCH
Once an order has been dispatched, we may not be able to cancel it or stop delivery.
If you no longer wish to keep a dispatched order, any return or refund request will be governed by our applicable Return/Refund Policy.
Nothing in this Shipping Policy limits any cancellation, refund, replacement, or other rights that cannot lawfully be excluded under applicable consumer protection law.
- COURIER AND LOGISTICS PARTNERS
Shubhfashion may use third-party courier, shipping, fulfilment, or logistics providers to deliver orders.
For the purpose of completing delivery, we may provide such service providers with information reasonably necessary to fulfil the shipment, including your name, shipping address, telephone number, order information, and other required delivery details.
The handling of personal information in connection with shipping is also subject to our Privacy Policy and applicable law.
- DELIVERY ESTIMATES
Any shipping or delivery date communicated through our website, order confirmation, tracking system, email, customer support, or courier partner is an estimated date unless expressly stated otherwise.
We make reasonable efforts to ensure orders are processed and delivered within the estimated timelines. However, delivery dates may be affected by circumstances outside our reasonable control.
- FORCE MAJEURE AND EVENTS BEYOND OUR CONTROL
Shubhfashion will not be responsible for delays or failure in delivery to the extent caused by events outside our reasonable control.
Such events may include natural disasters, floods, severe weather, epidemics, pandemics, war, civil unrest, strikes, transportation interruptions, government actions or restrictions, telecommunications failures, courier disruptions, or other comparable circumstances.
Where reasonably possible, we will endeavour to resume normal order processing and shipping after the relevant disruption has ended.
- CUSTOMER RESPONSIBILITIES
To help ensure successful delivery, customers should:
• Provide complete and accurate shipping information
• Provide a valid and reachable telephone number
• Review order details before completing the purchase
• Monitor tracking information after dispatch
• Respond to reasonable communications from the courier partner
• Be available or arrange for an authorized person to receive the shipment
• Contact Shubhfashion promptly if a delivery problem occurs
- RELATIONSHIP WITH RETURN AND REFUND POLICY
This Shipping Policy should be read together with our Return/Refund Policy, Privacy Policy, and Terms of Service.
Questions concerning returns, exchanges, cancellations, and refunds after delivery will generally be governed by our applicable Return/Refund Policy.
If there is any inconsistency between this Shipping Policy and rights provided to consumers under applicable mandatory law, the applicable mandatory legal requirements will prevail.
- GOVERNING LAW AND JURISDICTION
This Shipping Policy and orders placed with Shubhfashion shall be governed by and construed in accordance with the applicable laws of India, including applicable consumer protection and e-commerce laws and regulations, as amended from time to time.
Subject to applicable consumer protection laws and any mandatory jurisdiction or remedy available to a consumer under applicable law, disputes arising from or relating to this Shipping Policy, shipping, or delivery shall be subject to the jurisdiction of the competent courts having jurisdiction over the principal place of business of Shubhfashion in Delhi, India.
Nothing in this Shipping Policy is intended to restrict or exclude any statutory rights or remedies available to a consumer under applicable Indian law.
- CHANGES TO THIS SHIPPING POLICY
Shubhfashion reserves the right to update or modify this Shipping Policy from time to time to reflect changes in our shipping practices, courier arrangements, business operations, or applicable legal requirements.
The latest version will be made available through our website.
Changes will apply from the effective date stated in the updated policy, subject to applicable law.
- CONTACT US
For questions about shipping, order tracking, delayed deliveries, lost shipments, damaged packages, or other delivery-related concerns, please contact:
Shubhfashion
Email:
- When contacting us regarding an existing order, please include your order number and relevant details so that we can assist you efficiently.