Shirtsy Return & Refund Policy – Kurtis & Coord Sets

At Shirtsy, we want you to be completely satisfied with your kurtis and matching coord sets. Here’s our policy for returns and refunds:

1. Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, unwashed, and in original condition, with all tags attached.
• Only products purchased directly from Shirtsy are eligible.

2. Non-Returnable Items

• Customized or personalized kurtis and coord sets.
• Items damaged due to misuse or improper care.
• Final sale or clearance items.

3. Return Process

1. Contact shubhfashion08@gmail.com within 7 days of delivery to request a return.
2. Include your order number, product details, and reason for return.
3. Our support team will guide you on how to send your kurti or coord set back.

4. Refunds

• Refunds are processed after inspecting the returned item.
• Approved refunds will be credited to the original payment method within 7-10 business days.
• Shipping charges are non-refundable, except for defective or incorrect items.

5. Exchanges

• Exchanges depend on stock availability.
• To exchange, return the original item following the return process and place a new order for the replacement.

6. Defective or Incorrect Items

• If your kurti or coord set is defective or incorrect, email shubhfashion08@gmail.com within 48 hours of delivery.
• We will provide a replacement or full refund, including shipping costs.

7. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Use a trackable shipping service to ensure your return reaches us safely.